Contact Ty Dye Exotics
Have questions about our invertebrates, care requirements, or shipping? We're here to help! Whether you're a first-time keeper or an experienced collector, our team is ready to assist you.
Get in Touch
Email: tydyeexotics@gmail.com
We typically respond to all inquiries within 24 hours during business days.
Before You Contact Us
For faster assistance, please check our Care Sheets page for detailed husbandry information, or review our shipping and policies pages for common questions about orders and delivery.
What We Can Help With
- Species Selection: Not sure which tarantula, isopod, or invertebrate is right for you? We can help you choose based on your experience level and setup.
- Care Questions: Need advice on enclosure setup, feeding, or general husbandry? We're happy to share our expertise.
- Order Status: Questions about your order, shipping, or live arrival guarantee? We'll get you the information you need.
- Custom Requests: Looking for a specific species or bulk orders? Let us know what you're searching for.
- Wholesale Inquiries: Interested in wholesale pricing or partnership opportunities? Reach out to discuss options.
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM CST
Saturday - Sunday: Closed
Please note: We ship live invertebrates Monday through Wednesday to ensure safe arrival before the weekend.
Connect With Us
Follow us on social media for care tips, new arrivals, feeding videos, and special promotions!
We look forward to hearing from you and helping you succeed with your invertebrate keeping journey!
